Which of the following is NOT a public part of a complaint?

The correct choice identifies the patient record names as not being a public part of a complaint. In the context of optometric complaints and the associated legal and regulatory framework, it is essential to maintain the confidentiality of patient records. This confidentiality is protected to uphold patient privacy rights and comply with various laws, such as HIPAA.

Complaints, responses to complaints, and board discussions are typically part of public records because they pertain to the accountability and transparency expected in professional practices. These documents serve to inform the public about the regulatory process and help ensure that optometrists adhere to professional standards. However, patient names and identifiers must be excluded from public access to protect sensitive information, making their disclosure inappropriate and against privacy regulations.

Understanding these distinctions is crucial for both optometrists and patients, as it reinforces the importance of maintaining patient confidentiality while allowing for oversight and accountability within the profession.