What is the primary benefit of the board's findings during a complaint process?

The primary benefit of the board's findings during a complaint process is to ensure licensee accountability. When a complaint is filed against a licensee, the board conducts a thorough investigation and evaluates the evidence to determine if professional standards have been met. The findings hold the licensee accountable for their actions by ensuring they adhere to the rules and regulations governing optometry practice.

This process not only protects the integrity of the profession but also seeks to maintain public trust by enforcing standards of care. Accountability ensures that licensees who engage in unethical or unprofessional behavior are addressed appropriately, which can include sanctions, further education, or even revocation of their license. This mechanism serves as a deterrent to malpractice and promotes high standards within the profession.

While documentation of the licensee's history and informing the public are important components of the broader process, the central purpose of the findings relates to holding the licensee accountable for their practice and ensuring compliance with the standards set forth for optometrists in Arizona.